Accidents ususally have two causes, the first is the immediate cause which could be a fork lift truck simply being driven too fast, the second is the root cause which could be an untrained driver or a lack of management control.

All accidents should be investigated to determine the root cause, the benefit of employing West Norfolk Safety to carry out these investigations is that we are not influenced by the internal pressures of colleagues sticking together or the need to remain friends, you will receive a completely non biased report from which real improvements can be made.